Managed Service Level Engagement (SLA)

There has been a transition in the Industry as the Manpower Outsourcing business is slowly moving towards the Managed Service Level Engagements. This form of outsourcing of services comes with its own set of advantages. SLA agreements takes up the responsibility and accountability of functional deliverables that enable clients to operate with reduced management efforts, gain cost, and delivery efficiency

Easy Source has been a major player in the managed Service Level Engagement agreements (SLA) space since the last 10 years. The Process outsourcing includes generation of regular headcount reports, attrition analysis and capturing of real-time productivity data for deployed associates. Counter attendance management through verifiers & Geo-tagged attendance is also under-taken. Various MIS is captured relating to sales/service including data collection and analysis and Organizing / managing periodic weekly, monthly and quarterly sales/service meetings.

Easy Source undertakes Procurement and Distribution of Assets like laptops, data cards, mobile phones; tablets, toolkits Uniforms, onsite record books, and other essentials. We have expertise in Management of floaters and relievers. Training programs for skill enhancement & behavior are undertaken which includes behavioral trainings including UMANG; Workmanship trainings including KUSHAL, PRERAK, SAMARTH; Technical Training and appreciation in form of Gift Vouchers for extra initiatives including rewards to the Children of Employees like the YOUNG ACHIEVERS awards for 2016 and 2017.

Some of the projects undertaken by Easy Source under the Managed SLA are

  • payroll processes

    Outsourcing of Electrical and Mechanical Maintenance projects across Delhi & NCR.  For a Large Engineering conglomerate client.

  • Manage MIS

    Outsourcing of Electrical, Mechanical and Instrumentation maintenance for CNG and PNG across Delhi & NCR for a Largest gas distribution company in the city.

  • Manage employee

    Outsourcing of Meter reading Services in parts of Delhi for the largest power distribution Company of Delhi.

  • Manage tax

    Outsourcing of Data Centre services for an MNC in telecom project services.

  • Competitive

    Outsourcing of Pre Sales Activities for a Fortune 500 Company pan India.

  • Offer Continuity

    Outsourcing of Admin Support Services for the Largest capital Goods Company in the world across Delhi NCR.